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Frequently Asked Questions

Yes, all delivered orders are free. No minimum amount, no hidden conditions – we want your delivery to be simple and worry-free.

Orders are prepared within 1 to 2 business days. Standard delivery usually takes 2 to 4 business days. Once your package has been shipped, you will receive a tracking link to follow your delivery in real time.

Yes, exchanges are possible. To exchange an item, simply write to us at info@demodita.com and we will help you find the right solution.

Your security is our priority. Demodita does not store any sensitive payment data, and our ordering process is fully SSL encrypted, ensuring your data is protected at all times.

First, check the tracking link provided in your shipping confirmation. If your package has not arrived after 7 business days, contact us at info@demodita.com and we will take care of it immediately.