Frequently Asked Questions
Is the delivery free?
Yes, all delivered orders are free. No minimum amount, no hidden conditions – we want your delivery to be simple and worry-free.
What is the delivery time?
Orders are prepared within 1 to 2 business days. Standard delivery usually takes 2 to 4 business days. Once your package has been shipped, you will receive a tracking link to follow your delivery in real time.
Can I exchange my order?
Yes, exchanges are possible. To exchange an item, simply write to us at info@demodita.com and we will help you find the right solution.
Are my payment data and personal information secure?
Your security is our priority. Demodita does not store any sensitive payment data, and our ordering process is fully SSL encrypted, ensuring your data is protected at all times.
What should I do if my order hasn't arrived yet?
First, check the tracking link provided in your shipping confirmation. If your package has not arrived after 7 business days, contact us at info@demodita.com and we will take care of it immediately.