Frequently asked questions
Is delivery free?
Yes, all delivered orders are free of charge. No minimum amount, no hidden conditions—we want your delivery to be simple and hassle-free.
What is the delivery time?
Orders are prepared within 1 to 2 business days. Standard delivery generally takes 2 to 4 business days. Once your package has been shipped, you will receive a tracking link to track your delivery in real time.
Can I exchange my order?
Yes, exchanges are possible. To exchange an item, simply write to us at info@demodita.com, and we’ll help you find the right solution.
Are my payment details and personal information secure?
Your security is our priority. Demodita does not store any sensitive payment information, and our checkout process is fully encrypted with SSL, ensuring that your data is protected at all times.
What should I do if my order hasn’t arrived yet?
First, check the tracking link provided in your shipping confirmation. If your package still hasn’t arrived after 7 business days, contact us at info@demodita.com, and we’ll take care of it immediately.